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Knowledge base
Contractor Support
First steps in CTAIMACAE
7
First steps with CTAIMACAE: Guide for beginners
How to access CTAIMACAE
How to select your customer’s company
Assigning risks to the contract
How to create workers in CTAIMACAE
See all 7 articles
Documents
4
Example: Certificate showing you are current on tax authority payments
Example: Social Security Contribution Liquidation Certificate or TC1
Example: Technical specifications sheet for vehicles
Example: Adopted prevention mode
FAQs
26
I’m not requested to provide any document. What might be happening?
My customer does not appear in the application
Message from CTAIMACAE: There is already a worker with the same ID number
I want to remove a worker from CTAIMACAE
Why is it necessary to assign roles to workers?
See all 26 articles
Hiring Company Help
Settings module
4
How to add a new information document
How to register internal users
What reports are available on the CTAIMACAE configuration?
How to request a new role or service in CTAIMA
Coordination
6
How to verify documentation
How to register a new company
How to consult the documentation for an inactive worker
How to mass register several companies
How to register a contract
See all 6 articles
Access Control
4
How to record visits on the platform
How to see whether a resource can access your facilities
How to record entries and exits of workers
How to print worker identification labels
How to buy on CTAIMA Store
How to buy on CTAIMA Store
16
How can I make a purchase in the online store?
How can I download the purchase invoice?
How can I return a purchase?
How can I change the number of items in my basket?
How to purchase my licences
See all 16 articles
Training Courses Help & Support
CTAIMA Academy Training Courses FAQS
7
What is the difference between a course with a tutor a self-training course?
What is the course rebate process? What should I do to apply a course rebate?
Are the courses 100% reimbursable?
How can I purchase the course?
How can I access a course that I have purchased in the online store?
See all 7 articles
CTAIMA General Features
General Features
2
Creating an account in CTAIMA
Changing your email address on the platform
