If you are not requested to provide any document when you access the Coordination module in the My Documents -> Company Documents menu, it may be due to various situations. Here we explain how to identify the causes and the solution for each:

1. Your customer has not yet created a contract for you.

2. You have not read the information documents. 

3. No risks have been assigned to the contract.

1. Your customer has not yet created a contract for you.

If your customer has not yet created a contract for you, you will not see the documentation in the system. In this case, you have to wait until your customer creates it. You should contact them to indicate that they need to do this, so you can provide the documentation.

2. You have not read the information documents.

It is a legal requirement to read the information documents provided by your customer. You can access them from the Coordination module, on the Client Information -> Information Documents tab.

Remember that you have to open them and then mark the black box                                                                                              located next to the document. This is how you will confirm that you have read it. You can see what you have read, because the document will now appear with a green check mark.

 .

3. No risks have been assigned to the contract.

The contracts require the risks to be assigned to them that your workers will generate for other companies that might coincide in the same workspace. To do this, access the Coordination module on the Client Information -> Contracts tab and establish the risks for each contract using the icon 

You must mark the risks associated with the contract with a check mark and then click on OK to save your data.
 

Consult all the help articles in the knowledge base