Once your documentation is uploaded onto the platform, you must wait for it to be verified by CTAIMA or the requesting company. Therefore, please remember t...

To check whether a worker has access to the customer’s facilities, you must enter the Coordination module and go to the Client Access -> Access Manageme...

You may have outsourced another company for the work you need to do at your customer’s facilities. This information must be reflected on the platform, so yo...

If the freelance worker is the partner, manager or owner of the business, you must indicate this on the platform when creating the worker’s position. To do...

You can find the information for your contract manager on the Client Information -> Contracts tab in the contract information, by clicking on the informa...

There are three reasons why you may not see your company’s documentation. In each case, the platform will indicate the reason why:   The customer has...

For various circumstances, you may want to change the email address you use to log onto the platform. In this case, you must contact your customer to make t...

To assign the available resource licences (worker, work equipment or vehicle), go to the My Resources -> My Licences tab and click on the type of licence...

To purchase company or resource licences (worker, work equipment or vehicle), access the Coordination module and enter the My Resources -> My Licences ta...

You may want to change the data you use to access CTAIMACAE. In this case, the contract manager (from your customer) is the person who must change the co...