There are three reasons why you may not see your company’s documentation. In each case, the platform will indicate the reason why:
- The customer has not created a contract yet for you on the platform:
To check this, enter the Coordination module and go to the Client Information -> Contracts tab:
If you do not have an associated contract, the platform will display a notification.
- You have pending information documents to be read:
- You must assign risks to the contract:
Go to the Coordination module on the Client Information -> Contracts tab and indicate the contract risks using the icon
A drop-down menu will appear for you to indicate the risks associated with each contract:
Consult all the help articles in the knowledge base.