FAQs

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What is the copay system?
The copay system is a contracting option that allows the shared payment for the Contractor Safety Management platform between customers and contractors. In ...
Mon, 21 Feb, 2022 at 11:38 AM
Can I assign a licence that has already been assigned to another worker?
Licences are personal and non-transferable, so a licence that has already been assigned to one worker cannot be used for another.   Consult all the help a...
Mon, 21 Feb, 2022 at 11:39 AM
Creating an outsourcing in CTAIMACAE
You may have outsourced another company for the work you need to do at your customer’s facilities. This information must be reflected on the platform, so yo...
Mon, 21 Feb, 2022 at 11:39 AM
Activating notifications and warnings to several recipients
Follow these steps in your CTAIMACAE application to activate the notifications and warnings about documentation expiration dates to the recipients you need....
Mon, 21 Feb, 2022 at 11:40 AM
The worker already exists, but is inactive
The worker you want to create might be inactive on the platform. To check it, go to the Coordination module on the My Resources –> Employees tab. ...
Mon, 21 Feb, 2022 at 11:40 AM
Why isn’t documentation requested for any worker?
If no documentation is requested for your workers, it is possible that you haven’t assigned them roles yet or associated them with any contract. To do t...
Thu, 16 Sep, 2021 at 4:35 PM